Cookie Policy

Last updated: May 6, 2020

This cookie policy describes how Plane (“Plane”) uses “cookies” and other similar technologies, in connection with our Site and Services. Any capitalized term used and not otherwise defined below has the meaning assigned to it in the Privacy Policy.

1. What is a Cookie?

Cookies are small text files that are stored in a computer’s browser directory. They help site providers with things like understanding how people use a site, remembering a User’s login details, and storing site preferences.

2. Does Plane use Cookies?

Yes. We use cookies in accordance with our Privacy Policy to:(i) ensure that our Services function properly, (ii) detect and prevent fraud, (iii) understand how visitors use and engage with our Site, and (iv) analyze and improve Services.

3. Who sets cookies when I use Plane’s Site?

There are two main types of cookies that can be set:

3.1 First party cookies

These cookies are placed and read by Plane directly when you use our Services.

3.2 Third party cookies.

These cookies are not set by Plane, but by other companies, like Google, for site analytics purposes. See further details below on how to manage these cookies.

4. How Plane Uses Cookies?

Cookies play an important role in helping us provide effective and safe Services.Below is a list of commonly used cookies and the purposes that apply to them. This list is not exhaustive, and describes the main reasons why we typically use cookies.

4.1 Necessary Cookies.

Some cookies are essential to the operation of our Site and Services and make it usable and secure by enabling basic functions like page navigation and access to secure areas of the Site. We use those cookies in a number of different ways, including:(i) Authentication. To remember your login state so you don’t have to log in as you navigate through our Site and dashboard. (ii) Fraud Prevention and Detection. Cookies and similar technologies that we deploy through our Site help us learn things about computers and web browsers used to access the Services. This information helps us monitor for and detect potentially harmful or illegal use of our Services. (iii) Security. To protect user data from unauthorized access. 

4.2 Preference Cookies.

Preference cookies are used by Plane to remember your preferences and to recognize you when you return to our Services.

4.3 Analytics Cookies.

Analytics cookies help us understand how visitors interact with our Services. We use those cookies in a number of different ways, including:(i) Site Features and Services. To remember how you prefer to use our Services so that you don’t have to reconfigure your settings each time you log into your account.(ii) To Analyze and Improve Our Services. To make our Site and Services work better for You. Cookies help us understand how people reach our Site and our Users’ sites. They give us insights into improvements or enhancements we need to make to our Site and Services.(iii) Pixel tags (also known as web beacons and clear GIFs). May be used in connection with some Services to, among other things, track the actions of Users (such as email recipients), measure the success of our marketing campaigns and compile statistics about usage of the Services and response rates.(iv) Third Party Analytics. Through Google Analytics in order to collect and analyze information about the use of the Services and report on activities and trends. This service may also collect information regarding the use of other sites, apps and online resources. You can learn about Google’s practices on the Google website. See further details below on how to manage these cookies.

4.4 Advertising Cookies.

We and our service providers will use cookies and similar technologies on plane.com to direct Plane ads to you through targeted advertisements for Plane Services on other sites you visit and to measure your engagement with those ads. 

5. Can I opt-out?

Yes, with the exception of those cookies that are necessary to provide you with our Services. Your web browser may allow you to manage your cookie preferences, including to delete and disable Plane cookies. You can take a look at the help section of your web browser or follow the links below to understand your options. If you choose to disable cookies, some features of our Site or Services may not operate as intended.

There's a reason why 
we're ranked #1 in our industry.

G2 industry leader

Pilot is top-ranked for usability, support, and more on the software review site G2.

4.7/5stars
9.3/10

Quality of support

9.4/10

Ease of use

Ready to dive in?Talk to our team today.

Schedule a demoWatch a quick tour video